We are happy to announce WonderBrains.com was awarded with the  STELLAService seal of Excellent Customer Service. We are proud to be joining an elite group of online retailers.  WonderBrains.com has always tried to provide the best quality educational toys and customer service throughout the years. We received the seal of excellence because of our extraordinary customer service, great over night shipping policy and our easy 100% satisfied with your purchase return policy. Below is part of the press release for the STELLAService Seal:

Press Release: STELLAService seal guides consumers to retailers offering best online shopping experience.

New York, NY (PRWEB) October 21, 2011

Reflecting how retailers of all sizes are increasingly making customer service a top business priority, STELLAService today awarded its STELLAService seal to a wide range of specialty online retailers, including WineEnthusiast.com, Ldproducts.com, Caselogic.com, and 2Modern.com. These e-tailers join the ranks of leading Internet retailers, including FootLocker.com, GiltGroupe.com, and BlueNile.com, that now display the STELLAService seal on their websites.

Dedicated to helping online shoppers make more informed buying decisions, STELLAService (http://www.stellaservice.com) rates thousands of retailers each year across more than 350 metrics, including usability and online tools, shipping and returns, and customer support. The company leverages a nationwide network of full-time mystery shoppers to evaluate each site undercover, ensuring findings that are unbiased and true to the shopping experience. Named for the Italian word “star”, STELLAService awards seals in two categories – Elite and Excellent. (Read More)

Halloween 2010 is almost here and its time to start thinking about Halloween costume choices, decorations and parties.

Halloween will fall on a Sunday this year, which mean you have time to shop for candy and decorate your house. Halloween is time for kids and parents to get dress up and for the children to get free candy. So here’s some tips to keep Halloween safe.

Safety Tips

1. Make sure you look both ways before crossing the street.
2. Walk in well lite areas.
3. Let your children know not to cut through back alleys and fields if they are out alone.
4. Never go to a strangers house with your parents permission.
5. Instruct your children not to eat any treats until they bring them home to be examined by you.
6. Tell your child to never go into the home of a stranger or get into their car. Explain why!
7. If you are an older kid or young teen, and going out with friends, make sure that your parents know where you are going and who you are going with.
8. Costumes should be made of flame retardant material.
9. If your child is wearing a mask, make sure that the eye holes are big enough to see not only in front but peripherally as well.
10. Make sure that your costume fits properly to avoid any accidents like tripping over a long dress or cape.
11. If you and your child are going out with a group, make their costume a unique one so you can spot them easily in a crowded area.
12. Carrying a prop such as a scythe or sword, make sure they are made out of a flexible plastic
13. Vandalism is never cool!

Remember be safe and Happy Halloween from all of us here at Wonderbrains.

NEWS from CPSC and HC

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Chuck E Cheese’s Light-up Rings and Star Glasses

Units: About 1,100,000 Light-up Rings and 120,000 Star Glasses

Importer: CEC Entertainment, Inc., of Irving, Texas

Hazard: If crushed or pulled apart, the plastic casing can break into small pieces and possibly expose the batteries, posing an ingestion hazard to children. If ingested, the batteries may be damaging to either the stomach, intestine, esophagus or nasal mucus membrane.

Incidents/Injury: There have been two reported incidents involving the Light-Up Rings. One involved a child swallowing a battery, the other involved a child inserting a battery into his nostril. There are no reported incidents involving the Star Glasses.

Description:

Light-Up Rings – The rings were distributed as part of a promotional product offering or during parent-teacher association conventions. The ring measures 1 1/8 inches across and is made of plastic with a black elastic band. The ring comes in several colors – blue, green, purple, yellow, and pink. The back of the ring is fastened either with screws or glue.
Star Glasses – The glasses were distributed as part of a birthday package. The glasses measure about 5 1/2 inches across by 2 1/2 inches tall and are made of red translucent plastic and have the words Chuck E. Cheese’s painted on the side.

Sold at: Chuck E Cheese’s Restaurants from April 2009 through June 2010 (Light-up Rings) and April through August 2010 (Star Glasses).

Manufactured in: China

Remedy:

Light-Up Rings – Consumers should immediately take the Light-Up Ring away from children and return it to any Chuck E. Cheese’s to receive their choice of either a refund of $1.00 plus four Chuck E. Cheese’s tokens or a Soccer Promo-Cup plus four Chuck E. Cheese’s tokens.
Star Glasses – Consumers should immediately take the Star Glasses away from children and return them to any Chuck E. Cheese’s for your choice of either a refund of $4.99 or a Flashing Hands prize product.

Consumer Contact: For additional information, contact Chuck E. Cheese’s at (888) 778-7193 between 9 a.m. and 5 p.m. CT Monday through Friday, email the company at guestrelations@cecentertainment.com or visit the firm’s website at www.chuckecheese.com

Fuel your child’s imagination with these jumbo sized colorful blocks. With the Beginner Set you can create vehicles, robots, animals, airplanes and more. The possibilities are endless. For safe creative play and hours of fun for everyone! No set up required. Just open the box and play! Your kids will play with them, on them and around them!
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