The following letter was provided by Woodstock Chimes regarding the quality and safety of their toys. It is reprinted here for your convenience. Below the letter are also some frequently-asked questions about Woodstock's toys and their safety.
Woodstock Chimes is keenly aware of the current concerns for toy safety and the necessity for high standards of product quality. The recent recalls of Chinese-made toys have caused a renewed interest and concern about all Chinese-made products imported into the world markets.
All Woodstock Music Collection products are made under careful supervision for quality and safety standards. No paint containing lead or other heavy metals is used on any of our products. In addition, Woodstock Music Collection instruments are tested according to rigid ASTM and CE standards for toy safety. Where applicable, current testing reports are available for review by our retailers and consumers.
Woodstock Chimes is committed to designing, manufacturing and selling products of the highest quality.
Q: Does Woodstock Chimes test the toys in the Woodstock Music Collection for safety?
A: Yes, where appropriate, the products in the Woodstock Music Collection are thoroughly tested for safety by an independent testing lab. The lab sends a comprehensive report for each product back to Woodstock Chimes. Products in the Woodstock Music Collection are also tested for age grade and conform to all standards for the recommended ages listed for our products.
Q: How do consumers and retailers know that toys in the Woodstock Music Collection are safe?
A: Woodstock Chimes is committed to providing toys that are safe for children and will not introduce a product to market if it does not meet or exceed the U.S. standards for safety, which are the most rigorous safety standards in the world.
Q: Where are the toys in the Woodstock Music Collection manufactured?
A: Nearly all of the products in the Woodstock Music Collection are manufactured in China. Despite recent recalls by major toy companies, all of the toys sold by Woodstock Chimes conform to U.S. standards for safety. It is the responsibility of each toy company to adhere to these standards and test their products. Woodstock Chimes is diligent in ensuring that all of our products, especially toys, meet U.S. standards for safety.
Q: Are products from the Woodstock Music Collection affected by the recent recalls of toys manufactured in China?
A: No, none of the toys in the Woodstock Music Collection have been affected by the recalls. The recent recalls of toys manufactured in China do not reflect the quality of toys offered by Woodstock Chimes. The recalls by other companies that have recently made headline news are company-specific and do not include all toys made in China. Other companies have recalled products because of magnets that pose choking hazards and products containing lead paint. None of the products in the Woodstock Music Collection contain magnets or lead paint.
Q: Have any toys from the Woodstock Music Collection been recalled?
A: No, Woodstock Chimes has not recalled any products from the Woodstock Music Collection or from any of our other Collections. Independent lab tests verify that our toys are safe for children and conform to U.S. safety standards. The safety of our products is a priority at Woodstock Chimes, and we would notify retailers and consumers immediately if we learned that any of our toys posed safety hazards.