The following letter was provided by The Orb Factory regarding the quality and safety of their toys. It is reprinted here for your convenience.
Dear Valued Customer:
The Orb Factory Limited takes safety seriously. Our products are tested by independent testing labs to meet EN71 and ASTM standards for child safety. This standard is generally considered the most rigorous in the world and is recognized by toy industries and government agencies globally. While such testing is voluntary in the US, The Orb Factory considers it mandatory to guarantee the safety of kids that use our products every day. To access our test reports, please go to www.orbfactory.com/TestResults.asp.
While we do everything possible to test our products and ensure they are safe, it is also important to follow the age ratings on our packaging. As an example, a product marked 6+ should not be given to a 3 year old. Please take care to monitor younger children who are around older children playing with our products.
In addition, all of our products are manufactured in China by an ICTI (International Council of Toy Industries) certified factory www.toy-icti.org. ICTI promotes fair labor treatment, employee health and safety, and consistently monitors certified manufacturers.
The Orb Factory has been enlivening the minds of children for 15 years. When your child plays with our products, you can be assured that they have been tested and considered safe according to the strictest international guidelines.
If you have any further concerns or questions, please contact me at firstname.lastname@example.org, or by calling 902-477-9570.
Thanks for your support, and for your attention to this important issue.